Application closing date: Tuesday, 12 May 2026 • 11:59pm, Canberra time
Estimated start date: Monday, 01 June 2026
Location of work: TAS
Working arrangements: Hybrid working arrangements (i.e. a combination of onsite attendance at their TAS office and remote working) will be considered at the discretion of the Hiring Manager
Length of contract: 12 months
Contract extensions: 1 x 12 months
Security clearance: Must be able to obtain Baseline
Rates: $110 - $130 per hour (inc. super)
The Department of Veterans' Affairs (DVA) & the Repatriation Commission and the Military Rehabilitation and Co maintains the Consolidated Library of Information and Knowledge (CLIK), a Drupal-based platform that serves as the authoritative source of policy and procedural information for both staff and clients. CLIK also underpins an AI-assisted chatbot (CLIKChat), which relies on the accuracy and currency of content within the platform.
The DVA require an experienced Drupal contractor to support a time-critical content migration and publication program, lead a large-scale content audit, conduct a platform health assessment, and contribute to longer-term strategic platform planning.
Key Responsibilities:
* Policy Documentation Upload (Priority / Time-Critical)
o This is the highest priority work stream and should be commenced immediately upon engagement.
o Coordinate the upload of -2,000 policy pages into CLIK, ensuring accurate formatting, tagging, and compliance with standards.
o Confirm content with policy owners prior to publication and prioritise uploads based on business need.
o Track progress and report status to the project lead.
* Content Audit and Data Quality Improvement
o Conduct a comprehensive health review of CLIK Drupal.
o Assess platform health, including versions, security, performance, and accessibility compliance.
o Identify technical debt and define a prioritise remediation roadmap.
o Implement approved updates and provide a platform health report with findings and recommendations.
* Platform Planning
o Provide technical advice on options to align or integrate CLIK with the DVA website platform.
o Document architecture options, risks, integration considerations, and resource impacts.
o Support decision-making by engaging ICT stakeholders and contributing to options papers or business cases.
* Ticket Management and User Support
o Providing support for ticket management and resolution of technical issues on the Drupal platform.
o Supporting users with efficient content management such as through information sessions.
Essential Criteria
* Skill requirements:
o Drupal development, configuration and administration, including site building
o Web development skills in a Drupal context
o Large-scale content upload/migration and structured publishing workflow delivery
o Content audit design and execution at scale
o Knowledge of accessibility and content best practice
o Information architecture, metadata and taxonomy design for knowledge/policy libraries
o Platform health assessment and remediation planning
o Strong written and verbal communication; ability to work autonomously and collaboratively across ICT and business/policy teams.
* 3-years hands-on experience developing in Drupal (responses must detail the specific Drupal versions used, description of recent development tasks, modules built and technologies used)
* Communication and stakeholder engagement skills
* Organisation and planning skills
HOW TO APPLY
Please provide an updated CV (a maximum of 3-5 pages) to reflect your suitability to the role based on the job description. You will also need to complete a one-page summary responses to the essential and desirable criteria which is no more than 5000 characters. Your application will be reviewed based on ability to demonstrate, or potential to develop, the capabilities required.