Randstad is currently recruiting for multiple Customer Service Officers for a role with Queensland State Government. In this role, you will negotiate appropriate actions to recover outstanding and finalising debts. We're looking for individuals who thrive in fast-paced environments and have a proven ability to deliver exceptional customer service, particularly when managing customer accounts.
This is a high-priority, time-sensitive role with applications closing by the end of the day on Friday 20 March 2026. We are interviewing immediately to confirm an April 2026 start date for an initial 2-month assignment until June 2026, with potential for extension. This is a full-time working week on a rotating roster between 8:00 am and 5:00 pm, paying a competitive rate of $51.12 per hour plus super.
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Key Responsibilities:
1. Providing a high-quality customer experience, you'll approach situations with empathy and resilience.
2. Effectively manage a high volume of inbound and outbound customer calls and interactions regarding complex