We are looking for a versatile and proactive Accounts Administration and Tech Support Officer to join our team. This dual role position combines IT support with finance administration offering a unique opportunity to contribute across both technical and operational functions in a hospitality environment.
Information Technology (Approx. 70%)
In this role you will be the first point of contact for IT support and systems management :
* Technical Support : Provide first level IT support to hotel staff and guests troubleshoot hardware (desktops laptops mobile devices printers) and assist with basic network connectivity.
* Liaison with Remote HQ : Act as the onsite conduit between staff and the Remote HQ IT team raising and following up on tickets escalating issues and ensuring clear communication.
* Systems Contracts & Access Management : Maintain the IT Contracts Register manage password security protocols and oversee system access rights across core platforms.
* Compliance & Security : Support PCI compliance processes conduct internal security checks monitor audit logs and promote cyber safety practices.
* Capex Support : Assist in preparing capex requests gathering quotes and supporting IT asset lifecycle management.
Accounts Assistance (Approx. 30%)
Youll also provide valuable support to the finance team including :
* Accounts Payable : Process invoices coding vendor queries and statement reconciliations.
* Accounts Receivable : Issue invoices follow up on outstanding balances and maintain debtor records.
* Daily Finance Tasks : Prepare daily revenue reports reconciliations and cash handling checks.
* Month-End Assistance : Support accruals reconciliations and documentation collation plus assist with ad-hoc finance projects.
Qualifications :
* Skilled in IT troubleshooting with a customer focused approach.
* Comfortable working across both technical and administrative functions.
* Experienced in hospitality environments (preferred but not essential).
* Highly organised detail-oriented and able to manage competing priorities.
* Professional discreet and an excellent communicator.
Why Join Us
This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. Youll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.
* Work in a luxury resort environment with international guests
* Be part of a prestigious Italian restaurant
* Opportunities for career growth and development in hospitality
* 30% off food & beverage at Accor properties worldwide
* Generous accommodation discounts at 4500 hotels across 110 countries
* Career mobility across Accors global brand portfolio
* A culture of diversity inclusion and opportunity
Join the most dynamic and sought-after workplace in Noosa where ambition meets opportunity and every day celebrates the best of coastal living.
Remote Work: No
Employment Type: Casual
Key Skills
Administration And Accounting,Data Entry,Compliance,Customer Service,Negotiating skills,Listening skills,AS400,Journal Entries,Powerpiont,General Ledger Accounting,Payroll,Financial statement,Computer System,Income,ACCA
Experience: years
Vacancy: 1
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