Overview
Join to apply for the Assistant Customer Service Manager role at Woolworths Group .
Roster and hours
* Roster option 1 with standard weekly hours: Monday–Thursday 8:00 AM–5:00 PM; Saturday–Sunday 8:00 AM–5:00 PM; Wednesday 12:30 PM–9:30 PM.
Responsibilities
* Engaging and inclusive team environment while delivering a consistently good shopping experience for customers.
* Support in your first leadership role — learn how to lead and develop a gateway to a career in retail.
* Flexibility to work a 4-day work week to enable a healthy work/life balance.
* Attractive team benefits and perks with brands you know and love.
About the Role
Our Assistant Department Manager roles are the gateway to a rewarding career at Woolworths Group. Supported by our Store Leadership Pathway you will learn key leadership skills and department capabilities to provide a solid base for future development. Assistant Department Managers play a key role in day-to-day department operations while collaborating across the store to ensure we provide customers with a great shopping experience and our team with a great place to work. We value every employee reaching their full potential, and the Assistant Department Manager role is integral to our career pathway and daily store operations.
What You'll Bring
* Ability to engage and model Everyday ACTs — Acknowledge, Care & Thank to delight customers.
* Make safety a top priority by ensuring correct processes are followed in store.
* A strong desire to learn department operations to provide great support to the department team day-to-day.
* An ability to work well with others through collaboration to achieve great outcomes.
* A developing awareness of your own leadership style and desire to grow into a future leader.
* An appreciation of the value of working across stores to enable a positive overall shopping experience for our customers.
* A curious mindset to develop your own skills and capabilities to support your career progression.
What You'll Experience
* Growth through our Stores Leadership Pathway, providing foundational skills via purposeful exposure, experience and learning.
* Exclusive team discounts across Woolworths Group brands through Everyday Rewards.
* Well-being support, including 24/7 access to the Sonder App for resources to prioritise and manage well-being.
* Paid parental leave for primary caregivers with access to Grace Papers resources on balancing family and work.
* Flexibility to work a 4-day week to support a healthy work/life balance; we're open to discussing what flexibility looks like for you.
Company and Inclusion
We're part of Woolworths Group, a diverse and inclusive workplace with a shared purpose: to create better experiences together for a better tomorrow. We value different perspectives and are committed to belonging, supporting candidates with adjustments in the hiring process.
We encourage all candidates to apply. If you require adjustments in the hiring process, please let us know in your application.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
Discover more opportunities with Woolworths Group.
Location: Lonsdale, South Australia, Australia
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