Rydges South Bank Brisbane is an exceptional destination for those who believe in changing the game. At EVT, we strive to create unforgettable experiences that exceed our guests' expectations. As a key player in shaping these moments, you will have the opportunity to work with a dynamic team of experience creators, bringing to life some of the best-known brands and properties in entertainment, ventures, and travel.
About EVT
We are market-leading experience creators, operating over 140 entertainment experiences, including Event Cinemas and Moonlight Cinemas. Our portfolio also encompasses more than 150 award-winning restaurants and bars, as well as 80+ hotels, featuring QT, Rydges, Atura, LyLo, and Independent Collection by EVT and Thredbo. Additionally, our ventures include a substantial property portfolio and hotel management services.
About Rydges South Bank Brisbane
Our Brisbane hotel is situated in the heart of the city's arts and entertainment precinct, offering easy access to numerous attractions, including South Bank Parklands and the Brisbane Convention & Exhibition Centre. With a range of rooms and suites equipped with state-of-the-art features and amenities, we provide a comfortable stay for all our guests. Explore our accommodation options and learn about our commitment to sustainability.
About the Role
As General Manager, you will serve as the chief host, brand ambassador, experience-creator, and leader of your property. You will lead with presence, visibility, and approachability, ensuring seamless operations and meaningful impact on guests, team members, and the local community. You will champion our people brand, ELEVATE, fostering a culture of empowerment, possibilities, and community while driving commercial success.
Key Responsibilities:
* Align all operations with EVT's Vision, Goals, Purpose, and Values.
* Lead a high-performing team culture focused on engagement, development, and retention.
* Deliver exceptional customer service and elevate guest experiences.
* Drive revenue growth ahead of market, focusing on rooms and occupancy.
* Maximise profitability through cost control and strategic pricing.
* Champion innovation in revenue generation and cost-saving initiatives.
* Apply strategic sales leadership across customer acquisition and management.
* Ensure robust internal controls for financial, stock, and security management.
* Interpret and act on budgets, forecasts, and P&L reports.
* Build strong relationships with customers, owners, suppliers, community, and the EVT Group.
* Respond proactively to feedback across digital and in-person channels.
* Uphold EVT's Code of Ethics, CSR commitments, and Work Health & Safety standards.
Requirements:
* Proven experience as a General Manager in the hotel or hospitality industry.
* Strong commercial acumen and entrepreneurial mindset.
* Exceptional leadership and team development capabilities.
* Deep understanding of financial management and operational excellence.
* Ability to innovate, influence, and drive change.
* PASSION FOR CREATING MEMORABLE GUEST EXPERIENCES AND BUILDING COMMUNITY.
Benefits:
* Incredible team member discounts from your first day on-the-job.
* 50% off stays at EVT hotels – QT, Atura, LyLo, and more.
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts, and more.
* Awesome winter and summer savings and discounts at Thredbo.
* Rapid career growth opportunities through our EVT network.
* Local community involvement, volunteering, and charitable giving.