## Senior Payroll SpecialistApplylocations: AUS - NSW - Sydney: AUS - VIC - Melbourne: NEZ - New - Aucklandtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 10, 2026 (20 days left to apply)job requisition id: 355787# # **Primary Details**Time Type: Full timeWorker Type: Employee* Location: Sydney/Melbourne/Auckland* Type: Permanent, full time* Hybrid role, Happy to talk flexible working**The opportunity**Join the AUSPAC People function and support in delivering the payroll for Australia and New Zealand – 4,000 + employees. As a Senior Payroll Specialist, you will play a crucial role in Payroll ensuring the accuracy and timeliness of payments, output, reporting and lodgement. **About QBE**At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact – at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.**Your new role**This position will have a focus on continuous process improvement opportunities within the Payroll function, with a strong emphasis on New Zealand payroll operations. You will be responsible for resolving complex payroll queries, mentoring our offshore Compensation and Benefits team, and ensuring compliance with relevant legislation and policies. Other responsibilities will include:* Assist in delivering the Australian and New Zealand fortnightly payroll for over 4,000 employees in ADP's GlobalView with high accuracy and standard.* Take ownership of end-to-end New Zealand payroll processing, ensuring compliance with NZ legislation including PAYE, KiwiSaver, and leave entitlements.* Investigate and resolve payroll discrepancies and complex queries.* Identify opportunities for service delivery improvement and participate in the continuous improvement of payroll processes* Monitor the correctness, eligibility, and timeliness of payments in compliance with Awards, EBA's, Employment Contracts, organisational policies, and relevant legislation.**About you**We are seeking a highly motivated and detail-oriented Senior Payroll Specialist with a passion for accuracy and a proactive approach to problem-solving. You will bring a strong understanding of New Zealand payroll legislation and a commitment to delivering exceptional service.Other key attributes that will see you succeed in this role:* In-depth knowledge of New Zealand payroll legislation and compliance requirements (e.g. PAYE, KiwiSaver, Holidays Act).* Deep understanding of legislative requirements in respect of Australian Payroll (eg PAYG, SGC and payroll tax)* Proven experience in a similar role in a large complex organisation* ADP GlobalView/SAP and Workday experience is preferred but not essential* Analytical mindset with the ability to investigate and resolve payroll issues independently.* Excellent communication skills and a collaborative approach to working with cross-functional teams.**Benefits**We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:* 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance* Life Leave, supporting the life events we all experience, leaving your annual leave for rest* 18 weeks' gender-equal flexible leave for all new parents, including paid super* A range of discounts on insurance products, car hire, hotels, goods and servicesTo learn more about benefits of working with us, click here.**Rewards & Recognition**We value our employee's experience with us and are proud to have been recognised for the following awards:* 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program* Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion* Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates**APPLY NOW and let's make it happen!**If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com**Skills:**Communication, Critical Thinking, Customer Service, Detail-Oriented, Financial Data Reporting, Intentional collaboration, Labor and Employment Law, Managing performance, Payroll, Problem Solving, Process Improvements, Risk Management, SAP Crystal Reports, Service Delivery, Stakeholder ManagementApplication Close Date: 09/06/2026 11:59 PM#J-18808-Ljbffr