Australian Multicultural Community Services – Seddon VIC
Australian Multicultural Community Services (AMCS) is a not-for-profit organisation that has over 40 years' experience supporting multicultural seniors to live independently and stay connected. Offering salary packaging opportunities.
Management and Accountability
Direct accountability is to the Manager – Community Connections and Well-being. AMCS Management has a right to review this position description.
Diversity, Inclusion and Cultural Competence
Ensure that the diverse needs of clients are considered and accommodated. This includes and incorporates physical, cultural, gender-identity and other.
Able to respect the diverse needs of other people.
Able to communicate effectively with people from diverse backgrounds.
In all instances works harmoniously with diverse people including people from CALD backgrounds.
Key Responsibilities
Recruitment of Clients
Assess clients for the appropriate volunteer program across the Melbourne's North and West Suburbs.
Recruit, select, induct, and train volunteers.
Match volunteers with clients.
Prepare care plans and other relevant documents for each client.
Provide regular on-going training for all volunteers.
Supervise and support volunteers.
Organise appreciation functions or similar for volunteers.
Administration of the Program
Maintain client's and volunteer's files on ongoing basis.
Monitor My Aged Care portal for referrals and action them.
Collect and submit statistics for internal and departmental requests and reports.
Monitor and review existing matches.
Monitor and communicate with clients and volunteers waiting to be matched.
Reports, budgets, and policy development
Prepare monthly report.
Prepare and submit reports to the funding bodies in a timely manner.
Support with the preparation of grant submissions and program/service proposals.
Develop and update appropriate policies and manuals for the Volunteer Programs.
Community Engagement and Marketing
Develop strong networks with relevant organisations that result in referrals for the program.
Promote of all AMCS programs.
Key Selection Criteria
Experience
Experience in working with older people and/or people with disabilities and carers
Experience in recruitment, induction, supervision, and coordination of volunteers
Knowledge
Strong knowledge of social support and other relevant services
Skills
Computer and report writing skills
Well-developed interpersonal and communication skills
Creative and enthusiastic, with the ability to motivate others
Ability to work independently and as part of a team
Excellent organisational and time management skills
Able to maintain high levels of confidentiality
Requirements
Current Victorian driver's license and access to a car
Conditions of Employment
All employees, including volunteers are required to provide a current National Police Certificate before commencing work with AMCS.
Continuous employment with the organisation is conditional upon the receipt of ongoing funding for the program.
Meeting any medical standards required to perform the inherent requirements of the role.
Please note that the recruitment process will be ongoing while the job advertisement is live
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