My client is a Global Freight Forwarder with a standout brand and service across the world. As a leader in the Australasian logistics sector, they are an innovative service provider that embraces collaboration, learning, and development. Due to continuous growth & expansion they are looking to add a Senior Import Operations Specialist to the team based in Eagle Farm. Reporting to the General Manager, you will work in a team with a strong focus on supporting key accounts, and process & compliance excellence.
The Role
* QLD Import Operations (LCL and AIR, with eventual cross‐training in other departments), coordinating end‐to‐end solutions for Key Customers (including bookings, documentation, cartage, customs reporting, job invoicing).
* Liaising with Customers, Carriers, Service Providers, and Overseas Partners.
* Ensuring ongoing Customer satisfaction through effective and efficient responses to customer inquiries, issues, and concerns.
* Establishing and maintaining a strong rapport with customers and service providers.
* Monitoring key operational activities to ensure efficient completion of import duties.
* Identifying and implementing changes to support continual improvement, business growth and the development of best practice SOP.
Your Experience
* Minimum 2-3 years experience in freight forwarding import operations
* Relationship‐building skills and strong communication abilities
* Exceptional attention to detail, along with analytical and problem‐solving capabilities
* Prior experience using CargoWise (CW1) is highly regarded
If you are interested please apply immediately. If you have any further questions, or would like a confidential discussion please contact Stuart Alpen at salpen@lpcommercial.com.au.
Location: Eagle Farm, Brisbane, Australia.
Salary: AU$90,000–95,000 per annum + super + quarterly bonuses.
Job Reference: 210639291_1778471440.
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