**Join a national leader in Australian Retail and Manufacturing**:
- ** Ongoing support and training to ensure your success in the role**:
- ** 25+ hours per week / Permanent Part-Time**
**ABOUT STRATCO**
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
**THE OPPORTUNITY**
Reporting to the Store Manager, you will be a key member of the retail team and will often be a key point of contact with our customers. In this role you will be expected to find out the needs of the customer and then present them with a suitable solution. As such you will need to have a thorough understanding of the products and services provided by Stratco and be willing to participate in regular training relating to Stratco's products and systems to ensure your knowledge is kept up to date.
**RESPONSIBILITIES**
- Assist customers find innovative solutions using Stratco products and materials
- Face-to-face and telephone sales
- Preparing project quotations and sales proposals
- Assist customers with custom designs of products such as patios, verandahs, sheds, and fences
- Participating in training and personal development sessions
- Adherence to Stratco safety and other policies
**ABOUT YOU**
- A passion to deliver outstanding customer service
- The proven ability to provide solutions and drives sales
- Excellent communication, interpersonal and presentation skills
- Be a hands on, practical person with good technical ability
- Computer literacy
- An eye for detail whilst working in a fast-paced environment
- Ability to manage multiple customers and priorities
- Design or building education qualifications &/or experience whilst desirable, is not essential
- Possess a growth mindset and a desire to develop within the business
- Flexibility to work Saturday's
**REWARDS & BENEFITS**
Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
**OUR PHILOSOPHY**
Whilst manufacturing is our foundation, our team is our future. Stratco recognise and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple - it centres on embracing everyone.
Stratco places a concerted effort to elevate the representation and influence of women within our organization.
At Stratco, Safety is paramount, and we take every measure to ensure our team members** 'Return Home Safe'.**
**APPLICATION PROCESS**
If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.