We are looking for an experienced SCCM L3 Engineer to manage, troubleshoot, and optimize our Microsoft Endpoint Configuration Manager (SCCM/MECM) environment. This role involves advanced administration, patch management, application packaging, and automation to ensure smooth and secure endpoint management across the organization.
Key Responsibilities
* Administer, maintain, and support SCCM/MECM infrastructure including primary and secondary site servers, distribution points, and management points.
* Perform advanced troubleshooting of SCCM issues (client health, deployments, WSUS sync, distribution failures).
* Design and implement OS deployment (OSD) solutions including task sequences, drivers, and images.
* Package, deploy, and maintain applications and updates.
* Manage patching cycles, compliance reporting, and vulnerability remediation.
* Automate repetitive tasks using PowerShell or equivalent scripting.
* Ensure endpoint security integration (BitLocker, AV, compliance baselines).
* Monitor, optimize, and scale the SCCM environment for performance and reliability.
* Provide L3 escalation support to the operations team, mentoring L1/L2 engineers when needed.
* Maintain documentation, SOPs, and configuration standards.
* Collaborate with security, network, and server teams for end-to-end solution delivery.
* Strong communication and documentation skills.
* Ability to work under pressure and manage multiple priorities.
* Analytical thinking and proactive approach to problem-solving.
* Team player with a willingness to mentor and share knowledge.
Qualifications
* Experience administering SCCM/MECM environments and related infrastructure components.
* Proficiency with OS deployment (OSD), task sequences, drivers, and images.
* Experience with application packaging, deployment, and update maintenance.
* Strong scripting skills (PowerShell or equivalent).
* Experience with patch management, compliance reporting, and vulnerability remediation.
* Understanding of endpoint security integration (BitLocker, antivirus, baselines).
* Strong problem-solving, communication, and collaboration skills.
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