Technical Support Specialist
We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to ensure seamless operations, diagnosing and resolving technical issues promptly and effectively.
The ideal candidate will have excellent analytical skills, with the ability to analyze logs, FIX messages, and other primary sources to determine the root cause of trading and quoting issues.
Collaboration with internal teams is essential in addressing and resolving system-related queries.
Maintenance of system performance and proactive issue resolution is also key responsibilities of this role.
A strong understanding of company applications and systems is required.