Offshore Virtual Assistants (OVA) is a well-respected outsourcing company based in Australia and is looking for a Virtual Audiology Assistant for our client, a leading audiology practice in Western Australia.
This is a unique opportunity for a qualified Audiologist to work remotely, supporting a busy audiology clinic by handling key administrative and clinical support tasks, and supporting the CEO. The ideal candidate will have a background in audiology, strong attention to detail, and excellent organisational skills. By leveraging their industry expertise, the Virtual Audiology Assistant will help streamline clinic operations and improve overall efficiency.
Location: Home BasedDuration: Part-time 20 hours or Full Time 40 hoursCore hours: 9:00 AM – 1:00 PM (AWST) on weekdays, with potential for full-time work.Start Date: As soon as possible
Key Responsibilities
* Appointment Support: Listen in on patient consultations and accurately document clinical notes.
* Product Orders & Quotes: Order hearing aids and accessories via manufacturer portals, generate quotes, and process related paperwork.
* Medical Report Writing: Prepare professional reports for referring doctors based on consultation findings.
* Patient Communication: Draft and send patient handouts, PDFs, and follow-up emails.
* Government & Insurance Forms: Complete and submit Medicare and other government department paperwork related to audiology services.
* Clinical audits: of the principal audiologist employees.
* Data Entry: Audiological data entry and analysis.
Experience/Skills required
* Qualified Audiologist with relevant training and experience.
* Healthcare experience preferred.
* Proven management skills as an executive PA.
* Degree in relevant specialisations.
* Strong understanding of audiology terminology, patient care, and hearing aid technology.
Type of Person
* Prepared to be "proactive" and strategic, to ensure that tasks are delegated, prioritised and all are held accountable.
* Prepared to 'manage up' so that deadlines are met by the director and other team members.
* Diligent Attention to detail and an outcome-oriented approach.
* Self-motivated, patient and driven for success.
* Independent worker, ability to work with minimal supervision.
* Strong English communication skills both verbal and written.
* Experience with a high volume of administration.
* Exceptional organisational skills.
* Ability to build and maintain positive relationships with all team members and adhere to companies strong cultural values.
* Desire to be a long-term, valued member of a friendly team.
Tools and Software
* Proficient in One Drive and Microsoft suite of software.
* PDF report conversion, splitting and merging.
* Project management software experience to manage tasks.
* CRM management HearAid CRM moving to Auditdata Manage.
* Experience with audiology practice management software (preferred).
* Xero experience is an advantage.
Work from home with a stable internet connection.Opportunity to support an established audiology practice remotely while applying clinical expertise.
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