**Job Title:**
Job Description:
We are seeking a detail-oriented and organized individual to join our team as a Billing Coordinator. In this role, you will be responsible for navigating multiple client systems to ensure precision and efficiency in client invoicing and electronic billing.
You will handle intricate adjustments to PDF and electronic bills, interpret and respond to report and information requests from attorneys, legal administrative assistants, clients, and other key stakeholders. This position demands exceptional attention to detail, stellar organizational skills, and effective communication and collaboration across diverse teams.
Responsibilities:
* Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information, and many other billing-related questions.
* Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned.
* Configure and maintain electronic billing profiles with any assigned e-billing vendors, including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, and following up on AR and reduced/rejected invoices.
* Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
* Consult with attorneys and legal administrative assistants and utilize all of the functionality in the firm's billing systems to identify solutions and best practices for meeting client billing requirements.
* Effectively utilize reports and inquiry tools in the firm's billing systems, Microsoft Excel, and other various reporting and information tools to respond to information requests from clients, attorneys, and legal administrative assistants.
* Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts.
Required Skills & Qualifications:
Skills:
* Strong skills in electronic billing across a wide variety of client e-billing systems.
* Extensive knowledge of Aderant Expert legal billing solutions.
* Extensive knowledge of MS Office suite, including advanced Excel skills.
* Excellent oral and written communication skills, including the ability to correctly interpret communications from a variety of sources and also explain complex technical communications to contacts in various roles.
* A high level of customer service with the ability to build strong positive team relationships.
* The ability to maintain confidentiality of all financial matters.
Experience:
* 2+ years of previous experience in a legal billing environment.
Benefits:
This is an excellent opportunity to grow your career in a dynamic and supportive environment.
Education & Experience:
2+ years of previous experience in a legal billing environment.
**If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding role, please submit your application today!**