Job Overview
You will be responsible for providing top-notch customer service, processing transactions, and maintaining accurate records as a Trade Counter Assistant.
* Providing product information and quotes to customers in person and over the phone.
* Processing transactions efficiently and accurately.
* Maintaining stock levels and performing inventory management tasks.
* Keeping the branch tidy and safe by reporting any maintenance or repair issues.
* Making occasional deliveries to customers using a company vehicle while adhering to safety guidelines.
Key Responsibilities:
The following tasks are crucial for this role:
* Customer Service: Provide timely and courteous assistance to customers, addressing their queries and resolving issues promptly.
* Transaction Processing: Process transactions with precision and speed, ensuring accurate sales recordings.
* Stock Control: Maintain up-to-date records of stock levels and manage inventory effectively.
* Branch Maintenance: Ensure a clean and safe environment by reporting maintenance or repair issues.
* Deliveries: Make infrequent deliveries to customers while adhering to safety protocols.
This is a dynamic position requiring excellent communication skills, problem-solving abilities, and adaptability in a fast-paced environment.