Key Responsibilities
We are seeking a highly motivated Sales Assistant to join our team. As a key member of the trade counter, you will be responsible for delivering outstanding service to all customers, ensuring every interaction is positive and professional.
The successful candidate will be responsible for assisting customers with sales, product advice, and tailored solutions, as well as accurately processing sales transactions and handling customer inquiries with a solution-focused approach.
Additional responsibilities include picking, checking, packing, and dispatching orders with care and precision, safely loading and unloading deliveries, and operating forklifts (training/licensing support provided if required).
Our ideal candidate will also maintain a clean and well-organised trade centre, warehouse, and yard, assist with inventory management, stock receipting, and regular stock counts, and support the Branch Manager and wider team with operational duties as needed.
* Deliver exceptional customer service at all times.
* Assist customers with sales and product queries.
* Process sales transactions accurately and efficiently.
* Pick, pack, and dispatch orders safely and promptly.
* Operate forklifts in accordance with company procedures.
* Maintain a high level of organisation and tidiness in the workplace.
* Collaborate effectively with colleagues to achieve business objectives.