Harry's Cafe de Wheels, Sydney's iconic take away store, requires a happy, reliable and organised Sales & Operations Assistant to join us at our Ultimo Headquarters located nearby Broadway Shopping Centre & The New Sydney Fish Market.
We are expanding our admin team and are looking for an enthusiastic individual to support the execution of sales and operational tasks, with the main focus on admin, coordination, tracking and follow-through. The role works closely with the owner to help keep sales activity organised and ensure operational details don't fall through the cracks.
Over time, there may be scope for the role to evolve for the right person who demonstrates reliability, ownership and strong follow-through.
About Us
Harry's Café de Wheels has proudly served customers for over 80 years, with the likes of Frank Sinatra, Sir Elton John and Prince Harry having been some of the many to sink their teeth into our iconic Tiger Pie. It all began with Harry "Tiger" Edwards, whose frustration in finding a good late-night snack led him to open a caravan café near the front gates of Woolloomooloo naval dockyard in Sydney, Australia.
He named it 'Harry's Cafe de Wheels' – a rather bold gesture at the time to the local city council whose laws required him to move the caravan a minimum of 12 inches a day. His courage, and proven skills as a boxer, earned himself the nickname "Tiger" – a name passed down to his iconic pie – which is still served in its original location in Woolloomooloo, alongside a growing number of outlets across the globe.
What We Offer
• Full-time position with a competitive base salary
• Regular weekday roster – 9am to 5pm – no weekend work required
• Opportunity to work closely with the owner in a stable, execution-focused role
• Staff discount across all Harry's Cafe de Wheels stores
Key Responsibilities
• Act as a first point of contact for phone and email enquiries
• Support sales activity through tracking, coordination and follow-ups
• Maintain simple sales trackers, records and internal task lists
• Assist with marketing-related tasks where required (coordination and execution, not strategy)
• Process data in Excel to generate basic reports and insights
• Update and maintain company documentation, manuals, systems and records
• Provide administrative support for company-owned and franchised stores, as well as wholesale customers
• Assist with preparing forms, documents, follow-up emails and task execution
• Support order processing, record keeping, invoicing support and debtor follow-ups where required
• General office ad-hoc tasks as needed
To be successful in this role, you will need
• Previous experience in administrative, sales support or operations roles
• Advanced to native proficiency in English is essential
• Moderate to advanced numerical ability and attention to detail
• Strong organisational skills and willingness to follow and improve processes
• Confidence working with Excel and basic reporting
• Ability to work calmly and accurately while managing competing priorities
• Willingness to work autonomously as well as part of a small team
• A practical, can-do attitude and a willingness to learn by doing
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Driver's license and hospitality experience beneficial
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Digitally savvy e.g. Proficiency with Microsoft Office suite of programs (especially Excel, moderate to advanced knowledge preferred, powerbi beneficial), Google Suite (calendars, gmail, forms, etc.), ChatGPT, Lightspeed POS knowledge beneficial, Canva / Adobe AI and general graphic design knowledge beneficial
If you feel you possess the required skills and believe this role suits your working style, please apply now.
Only shortlisted applicants will be contacted.