Col-wide
Job Description
PRIMARY DETAIL
* Annual base salary $78,954 plus 17% superannuation
* Full-time, Fixed Term contract until 31 August 2026
* Based at Wallumattagal campus, North Ryde.
* Supportive and collaborative team with hybrid working arrangement.
The Role
The Accounts Receivable team within Finance Shared Services is seeking a Revenue Assistant to assist with the collection and management of student fee payments and sundry debt and provide financial administrative support to the team.
Reporting To The Accounts Receivable Manager, You Will
* Provide support in the collection and management of student fees and sundry debts, including contacting and following up with students and debtors on payments.
* Review, record and maintain student fee, debt and payment information in the relevant Finance system.
* Monitor and track payment and debt collection progress and collate information to prepare regular reports and updates.
* Receive, respond and resolve queries from students, debtors and internal/external stakeholders regarding fees, debts and payments, escalating as appropriate.
* Ensure a high level of customer service and confidentiality, and prompt resolution of queries and requests from students, debtors and internal/external stakeholders.
* Develop and maintain effective relationships with colleagues, clients, internal and external stakeholders.
* Provide financial administrative support to the team, as required.
About You
You will have experience working in a busy customer service role within a large and complex environment and demonstrate the ability to build strong rapport with colleagues, clients and stakeholders. You are highly organised, able to manage multiple work demands to deliver to deadlines, flexible in adapting to changing work priorities and can work well under pressure.
Your previous debt collection or financial administration experience would be highly advantageous.
To Apply
To Be Considered For This Position, Please Apply Online And Attach Your Resume And a Separate Cover Letter That Addresses How You Meet The Below Selection Criteria (maximum 2 Pages)
* Completion of, or working towards, a degree or certificate in Accounting/Finance and/or relevant experience.
* Strong computer skills including Microsoft Office and Excel.
* Experience in delivering high quality customer service within a large and complex environment.
* Strong verbal and written communications skills with the ability to build and maintain relationships with colleagues, clients, and stakeholders.
* Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards.
* Excellent attention to detail, proactive and demonstrated ability to work autonomously and as part of a team.
Desirable
* Previous debt collection/administration experience.
* Providing financial administrative support within a Finance function.
* This position requires a criminal record check.
Role-specific Enquiries:
Devy Garcia, Accounts Receivable Manager via
Applications Close:
25 February 2026
We reserve the right to progress or decline an application prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.
* Flexible, hybrid work arrangements
* 17% Superannuation
* Subsidised onsite parking options
* Extensive training and professional development programs
* Onsite childcare facilities to support working parents
* Onsite vacation care during school holidays
* Discounted health insurance
* Subsidised membership at our Sport & Aquatic Centre
* Access to an Employee Assistance Program for free and confidential support
* Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University,, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close
25/02/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
Posted
18/02/2026