Job Description
We are seeking a skilled Technical Consultant to join our professional services team in Canberra, Australia.
As a key member of our Defence sector implementation and support team, you will be responsible for leading technical configuration, consulting, and issue resolution activities to ensure seamless software implementation and client success.
* Engage with stakeholders and end-users to interpret and translate technical requirements into software configurations.
* Deliver custom configuration, testing, and documentation for client deployments.
* Troubleshoot application issues in collaboration with internal technical teams to ensure rapid and effective resolution.
* Support client success by providing expert application knowledge and technical guidance.
* Collaborate with cross-functional teams to enhance delivery quality and client satisfaction.
Required Skills and Qualifications
* Experience in technical consulting, software engineering, or a similar role.
* Proficiency in T-SQL, ASP.NET, HTML, CSS, JavaScript, and C#/VB.NET.
* Ability to obtain or currently hold an active NV1 or NV2 security clearance (required).
* Working knowledge of client/server and web platform architecture.
* Strong communicator with confidence to lead technical conversations with clients.
Benefits
* Experience supporting Defense sector clients or secure environments.
* Familiarity with SQL Server 2012/2014+, SSRS reporting, Java applications, or IIS configuration.
* Ability to present technical solutions to a non-technical audience with clarity and professionalism.