We are seeking a highly skilled and dedicated individual to manage student enquiries, process enrolments, and ensure compliance with regulatory standards.
About the Role
* Responsibilities:
* Manage student enquiries via phone, email, or in-person and provide timely responses to meet customer expectations
* Process student enrolments and assess their eligibility, ensuring accurate data is maintained and regulatory standards are met
* Maintain accurate records and databases, using Microsoft Office to streamline tasks and improve productivity
* Ensure compliance with quality assurance procedures and regulatory standards, identifying areas for improvement and implementing corrective actions
Requirements
* Australian work rights and permission to work in the country
* Proficiency in Microsoft Office, including Word, Excel, and Outlook
* Excellent communication and interpersonal skills, with the ability to build strong relationships with students, staff, and stakeholders
* Ability to maintain confidentiality and handle sensitive information, upholding the organisation's values and integrity
About Our Organisation
We are a leading education provider dedicated to delivering high-quality training and education services. Our team is passionate about making a positive impact in our community, and we strive to create a supportive and inclusive environment for all our students and staff.