Job Category: Community Services and Development
MADEC Australia's Employment Services activities are focused on supporting those experiencing disadvantage in locations across NSW and VIC.
Individuals that access the program receive support to reduce social, physical and other barriers that impact a person's ability to attain and maintain employment, by identifying strengths and building skills that improve life outcomes.
About the Role
You will lead a dynamic team to enhance service delivery, ensure compliance, and drive continuous improvement. Your leadership will be key in motivating staff and achieving outstanding performance.
* Oversee central support functions and ensure quality service;
* Support operational sites to meet contractual obligations;
* Lead and inspire the central support team;
* Analyse data to prioritise coaching and support;
* Develop and implement improvement strategies;
* Manage training delivery and resources;
* Handle audits and compliance activities;
* Oversee employment fund claims and usage.
Desired Skills and Experience
To be successful you will:
* Have experience in senior leadership, preferably in Employment Services;
* Possess strong negotiation, conflict resolution, and data management skills;
* Be adept at managing change and delivering results;
* Desirable: Hold a Certificate IV in Employment Services or relevant management qualifications.
A valid driver's licence, National Police Check and Working with Children Check are a requirement for this role.
About MADEC Australia
From humble beginnings as a Mildura-based community organisation more than 50 years ago, MADEC Australia today is a leading national provider of employment, education and support programs.
MADEC Australia Employment Services activities are delivered through the Workforce Australia programme in partnership with the Commonwealth Government.
Culture and Benefits
MADEC prides itself on providing a supportive environment with opportunities for personal growth and development.
The following benefits are available:
* Salary Packaging to the value of $15,900;
* Tax-free entertainment expense benefits available;
* Up to 5 weeks annual leave after three years of service (eligibility conditions apply);
* Extensive end-to-end onboarding;
* Supportive national team;
* Additional personal leave, paid volunteer/charity leave and more;
* 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
We pride ourselves on being a welcoming and inclusive organisation, where everyone feels valued and respected.