Quality Improvement Advisor
This role involves providing specialist quality management advice to operational teams at a local level in collaboration with the Practice and Quality team.
* Lead and facilitate local implementation of stream-wide quality management strategies, initiatives, and plans.
The ideal candidate will have a high-level understanding of contemporary approaches to quality management in the health and/or aged care industry.
About the Role
This position focuses on supporting the Continuous Improvement System, including the CI Plan, auditing, accreditation, complaints, and incident management.
Your Responsibilities:
* Provide specialist quality management advice to operational teams at the local level in collaboration with the Practice and Quality team.
* Enable service managers to implement effective quality improvement activities, including auditing, complaints, and incident management.
Requirements:
* Certificate IV in Aged Care or an equivalent qualification within the health care sector, or demonstrated experience commensurate with the position.
* Previous experience (minimum of 3 years) in a quality improvement role within a medium to large organisation.
* Demonstrated experience in providing advice on complaints management and clinical investigations.
We're looking for someone who:
* Is passionate about social change and contributing to an organisation that makes a difference.
* Can navigate a complex environment, forge relationships, and manage through influence rather than direct authority as required.
What We Offer
* A rewarding career with a leading human services organisation.
* NFP salary packaging available.
* Access to our rewards program with exclusive discounts.
* Access to Fitness Passport – Live your best life.