Customer Service Representative - Casual
We are seeking a skilled Customer Service Representative to join our team in a casual capacity.
This role will involve engaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.
The ideal candidate will have experience in delivering customer service in retail or allied health environments, possess good computer literacy and the ability to navigate various software programs, and demonstrate attention to detail with an administrative background.
We offer a competitive remuneration package, access to an Employee Assistance Program at no cost, and the opportunity to work for a business with an industry-high NPS score.
About this role:
* Engage with customers through multiple channels to provide exceptional customer experiences
* Schedule appointments for hearing assessments and consultations with expert audiologists
* Contribute to local marketing efforts to promote our services
Benefits of working with us:
* A competitive salary and benefits package
* Opportunities for professional growth and development
* A collaborative and dynamic work environment
We are committed to creating an inclusive employee experience, valuing diversity and promoting equal opportunities. To be considered for this role, applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand.