At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
We’re seeking a Tech Lead – Security Operations Engineer with strong hands‑on experience across VPN, Netskope, and secure access services. This is a senior individual contributor role (no people management), ideal for an engineer who takes ownership of services end‑to‑end and thrives in a BAU‑heavy enterprise environment. The position blends security operations, project delivery, and continuous improvement, with a key focus on supporting the transition from legacy VPN technology to Netskope. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne).
What You'll Do
* Provide technical leadership for secure access and segmentation services, including Illumio and Netskope
* Lead architecture, deployment, optimisation, and ongoing operation of security platforms
* Perform day‑to‑day BAU operations, operational changes, and project delivery
* Assist with incident and problem management, ensuring timely resolution of tickets
* Monitor, remediate, and optimise security tooling performance and availability
* Identify and implement automation and process improvements
What You'll Bring
* Strong security operations focus with deep, hands‑on expertise in VPN technologies, particularly Netskope and Netskope Private Access (NPA)
* 5–10+ years’ experience in enterprise security operations or technology delivery environments
* Proven experience across key security platforms including Netskope, Illumio, Checkpoint/Forcepoint firewalls, CrowdStrike, Akamai/CSC DNS, and Kiteworks
* Solid AWS, networking, and Linux experience with strong operational troubleshooting capability
* Demonstrated ability to improve service reliability, automation, and operational maturity
* Strong collaborator with effective stakeholder engagement skills across technical and non‑technical teams
* Comfortable working in on‑call, incident‑driven environments with a continuous learning mindset
What We Offer
* Boosted superannuation with 13% as standard.
* 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
* Work from home and many more flexibility options with myFlex.
* Up to 50% off personal insurance, including home and motor insurance.
* Partner discounts on private health insurance, tech & appliances, and many more.
* Industry‑leading 20 weeks paid parental leave.
* Access to LinkedIn Learning, the award‑winning IAG Academy, study assistance and secondment opportunities.
* Employment type eligibility criteria apply.
Applications close: Wednesday, 20 May 2026, 11:59PM AEDT.
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
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