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Telstra retail: full time customer service & sales consultant kotara (newcastle city council)

Newcastle
Bendigo Advertiser
Customer Services agent
Posted: 2 October
Offer description

Overview

Telstra Retail: Full Time Customer Service & Sales Consultant KOTARA

Telstra is hiring! Our Kotara store is seeking a Retail Consultant to join the team on a full-time basis. This role offers opportunities for career growth within a market-leading brand known for delivering the best experience and tech on the best network.

What you'll do

- As a Telstra Retail Consultant, you will be trained on the latest tech and gadgets and work to support customers with practical, tailored solutions.
- Utilize a consultative sales approach to help customers connect faster, better, and smarter.
- Engage with customers in a fast-paced retail setting to meet and exceed sales targets and KPIs.
- Provide ongoing training and development to stay up-to-date with product knowledge and services.

About you

- You can easily build a connection with a variety of customers.
- You can quickly develop customised solutions for customers.
- You have a drive to reach (and exceed) sales targets and KPIs.
- You are hungry to learn and grow within the role and beyond.
- You have experience in a customer-facing role.
- You thrive in a busy retail environment while maintaining excellent customer service.

Benefits

- Team performance-related commission, with your first 2 months guaranteed while you’re getting up and running.
- 30% off Telstra services.
- Continuous training from management to enhance skills.
- Telstra SIM card.
- Exclusive discounts across 240 brands and partners.
- 16 weeks paid parental leave for primary and secondary carers.

Additional information

Apply now. After you've submitted your application, the next step is an assessment supported by HireVue. Please watch for an email to move things along. We encourage applicants from diverse backgrounds and emphasise an inclusive workplace where everyone is respected and valued. We support flexible work arrangements and welcome pronouns and requests for reasonable adjustments during recruitment.

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📌 Telstra Retail: Full Time Customer Service & Sales Consultant KOTARA
🏢 Bendigo Advertiser
📍 Newcastle City Council

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