We are seeking an experienced customer service professional to join our team in a key role that combines account management, sales, and technical support.
About the Position:
* Assist clients with account inquiries, resolve issues promptly, and ensure exceptional customer satisfaction.
* Manage client relationships, provide quotes, and coordinate bookings as required.
* Offer technical support and communicate effectively with clients regarding calibration and repairs.
* Perform administrative tasks as needed to drive business growth.
About You:
* Prior experience in customer-facing roles, preferably in sales or insurance, is essential.
* You should have excellent communication skills, be able to understand technical products, and convey complex information simply.
* Solutions-focused individuals with a commitment to process and quality are highly valued.
Benefits:
This exciting opportunity offers a unique chance to grow your career in a dynamic industry while delivering exceptional customer experiences.