Medical Administration Support Professional Wanted
Job Overview:
We are seeking a highly skilled and organized Medical Receptionist to provide exceptional secretarial services. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities:
* Taking incoming calls and directing callers to the appropriate staff member
* Scheduling appointments and maintaining accurate client records
* Performing general office duties such as typing, scanning, filing, and archiving
* Assisting with the closing and securing of the building at the end of the day
* Preparing medical letters and documents for the clinical team
* Billing Medicare and processing electronic payments
* Maintaining a clean and safe environment for staff and clients
Requirements:
We require an individual with:
* A Certificate III in Medical Administration or equivalent qualification
* Strong administration, time management, and organizational skills
* Knowledge of the healthcare sector and experience working with diverse individuals
* Proven ability to work collaboratively within a multidisciplinary team
* Demonstrated communication, interpersonal, problem-solving, and organizational skills
* Excellent customer service skills
* Ability to handle sensitive situations with empathy and professionalism
* Proficient Microsoft Office skills
* Understanding of duty of care, privacy, and confidentiality
* Good availability and eligibility to apply/currently hold a Working With Children Check
We offer a dynamic and supportive work environment and encourage applications from qualified individuals who share our commitment to excellence.