Strategic Client Relations Executive
This is a pivotal opportunity to shape the future of aged services and contribute to high-quality client outcomes. To succeed, you will provide leadership and direction in all aspects of clinical care and service delivery.
* Offer strategic guidance on patient-centered care, focusing on quality, safety, and continuous improvement.
* Develop and implement plans to enhance resident satisfaction and family engagement.
* Cultivate a culture of excellence within the clinical team, empowering staff through training and mentorship.
* Collaborate with senior leaders to set strategy and drive operational excellence.
* Oversee organisational transformation, supporting a new leadership structure that balances governance and operations.
In this role, you will have the scope to influence the direction of aged care services, working closely with a supportive CEO and committed Board members. The outcome will be improved client outcomes and a lasting impact on the industry.
Key Responsibilities:
* Patient-Centered Care Strategy: Develop and implement patient-centered care strategies that focus on quality, safety, and continuous improvement.
* Resident Satisfaction Enhancement: Create and execute plans to improve resident satisfaction and family engagement.
* Clinical Team Development: Cultivate a culture of excellence within the clinical team, providing training and mentorship to staff.
* Operational Excellence: Collaborate with senior leaders to set strategy and drive operational excellence.
* Organisational Transformation: Oversee organisational transformation, supporting a new leadership structure that balances governance and operations.
Benefits:
* Meaningful Work: Contribute to high-quality client outcomes and make a lasting impact on the industry.
* Career Growth: Opportunities for professional development and career advancement.
* Collaborative Environment: Work closely with a supportive CEO and committed Board members.