Brisbane
Want to elevate your career to a higher altitude?Join Australia's leading inflight catering and retail partner.Award winning. Global brand. Market leader.At dnata catering & retail, the sky's truly the limit!
We are seeking an experienced and motivated ERP Analyst to join our IT & Solutions team based in either Brisbane, Sydney Perth or Melbourne.
About the role
Reporting to the ERP Systems Manager, the ERP Analyst supports and optimises the JD Edwards (JDE) platform across the business. Acting as the link between business users, technical teams, and external partners, you will ensure system stability, performance, and continuous improvement.
This role involves troubleshooting issues, supporting users, coordinating enhancements, and ensuring the ERP system meets evolving business needs in a fast‐paced environment.
Key responsibilities
* Provide daily support across JDE modules (Finance, Inventory, Sales, Manufacturing).
* Troubleshoot and resolve system issues in line with SLAs.
* Manage and triage support tickets, including vendor escalation.
* Support system upgrades, patches, and SIT/UAT testing.
* Develop and maintain reports (e.g. ReportsNow or similar tools).
* Support integrations with third‐party systems.
* Maintain system documentation, configurations, and SOPs.
* Gather business requirements and translate into system solutions.
* Contribute to enhancements and continuous improvement initiatives.
* Monitor system performance and support audits/optimisation.
About you
* Proven experience as a JD Edwards (JDE) Analyst.
* Strong knowledge of OMW, Orchestrator, and UDOs.
* Experience supporting ERP systems in production environments.
* Strong troubleshooting and problem‐solving capability.
* Experience with integrations and third‐party applications.
* Exposure to upgrades, testing, and change management.
* Strong communication and stakeholder engagement skills.
* Ability to work independently and manage competing priorities.
* Experience with reporting tools (e.g. ReportsNow) is desirable.
What's in it for you
* Competitive pay rate
* 5 weeks annual leave.
* 24/7 Employee Assistance Program (EAP).
* Career development and national relocation opportunities.
* Retail discounts, novated leasing, and wellbeing resources.
Your prospective employer
Part of the Emirates Group, we are Australia's largest inflight catering and retail partner. We operate 13 facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service more than 250,000 flights annually.
Learn more: https://dnatacateringcareers.com.au/
Does this role sound perfect for you? We'd love to hear from you.Apply now and upload your resume and cover letter: http://dnatacatering.expr3ss.com/home
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