Red Rock Leisure Pty Ltd
Description
We require a new Housekeeping Supervisor to join the team with Red Rock Venues at our Port Douglas Venue – Port Douglas Backpackers.
Requirements include, but are not limited to:
Supervising Staff.
Customer service.
* At least 2-3 years' experience in a similar hostel environment.
* Candidates must be available to work a variety of shifts including days, nights & weekends.
* Experience in cash handling and end of shift procedures is essential.
* Effective at motivating staff to maintain a high standard of service in a positive manner.
* Must be hands on and self-motivated to lead by example.
* supervise and inspect the day to day work of housekeeping staff overall or during a specific shift
* ensure that productivity is achieved and ensure timely room return
* ensure the housekeeping team cleans the guest rooms and hotel public areas to highest standards.
* ensure that guest requests and other special cleaning requirements are met.
* allocation of rooms and duties to housekeeping staff
* may include training of housekeeping team members
* co-ordination of workforce during shift to meet daily deadlines
* checking rooms to ensure a high standard is met
* releasing rooms on time for guests
* attend to guest enquiries, requests and complaints
* monitor as required the disposal of laundry and garbage
* liaise with maintenance and front office departments
* ensure safe manual lifting procedures are adhered to
* may involve management of a housekeeping staff roster
* ensuring Workplace Health and Safety procedures are adhered to
* setting and adhering to budget controls.
This is an exciting opportunity in the heart of the Port Douglas at established venues.
The successful candidate will take a very hands-on approach in the day-to-day operations in a Hostel.
Delivering exceptional customer service whilst maintaining a high standard of venue cleanliness when on shift.
(Salary range 68,000 to 78,000 plus super)
Job Types: Full-time, Permanent
Pay: $68,000.00 – $78,000.00 per year
Work Location: In person