IT Operations Coordinator
This position is responsible for managing IT service operations to ensure effective and efficient delivery of services to customers.
Key responsibilities include:
* Providing exceptional customer support
* Demonstrating technical expertise in IT service management tools and methodologies such as ITIL and ServiceNow
The role offers a flexible work environment and opportunities for career development and personal growth.
As an IT Operations Coordinator, you will play a critical part in ensuring the smooth operation of our IT systems and services. Your primary goal will be to deliver high-quality services that meet customer needs and expectations.
You will be responsible for coordinating various aspects of IT service operations, including incident management, problem management, and change management. This will involve working closely with cross-functional teams to identify and resolve issues, implement changes, and improve overall service quality.
To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also have a strong understanding of IT service management principles and practices, as well as experience with relevant tools and technologies.