Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Let’s talk about the role and responsibilities:Utilise vendor best practices across cloud + on-premises implementationsManaging Hyper-V hosts, maintenance of VM’s, RODC Servers for over 1,700 sitesSupporting Cisco and Juniper Network Switches, Wireless Access Points and Wireless LAN ControllersDrive continuous improvement and reduction in manual effort by automating deployments and configuration updatesExecution of application and/or platform changes, releases, and service requests in supported environmentsRoot cause analysis and service improvement solutionsLiaise with appropriate teams for development of corrective actions or viable workarounds to resolve major incidentsAdhere to ITIL guidelines for Incident, Problem, and Change ManagementEnsure all work is carried out and documented in accordance with required standards, methods and proceduresFlexible work arrangements – two days per week from homeHave existing Microsoft, AWS and/or Cisco certificationsLet’s talk about your capability and experience:You will need to be a passionate, motivated and client focused Support Engineer.Previous experience in working for an MSP or large government schoolsManaging Windows & Linux Servers and Network devicesIn depth expertise in Active Directory, Azure Active Directory, GPO, File, DHCP, DNS, NPS (RADIUS)Experience in managing Microsoft SCOM Alerts, Orchestrator Runbooks, SCCM Distribution PointsSupport M365, Microsoft Entra ID (Azure AD) and Google AppsDemonstrated experience with scripting tools such as PowerShell, Microsoft Graph (Graph API), PythonExperience in managing Cisco Workplace, Cisco WebEx, AWS, VMWare, Linux, Hitachi Storage, and Commvault Backup is desirableExperience managing SCOM and SquaredUp monitoring would be highly regardedA hunger for knowledge with the passion to learn about the latest innovations in the industry, which you will enjoy sharing with the wider teamAdaptability to changing environments and workloads.What you’ll love about working hereWe recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.Apply today!About CapgeminiCapgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion Euro.
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