Institutional Transaction Banking (ITB) plays a critical role in supporting the Group's strategy by delivering financial insights, operational excellence, and strategic outcomes across the organisation.
Your impact
As a Senior Associate Risk & Change, you will be at the heart of how Transaction Banking Services (TBS) manages risk and navigates change.
You'll partner closely with frontline teams, Line 1 and Line 2 Risk, and key stakeholders to ensure controls are effective, risks are proactively managed, and regulatory change is embedded seamlessly.
Key responsibilities include:
* Support the ongoing management and uplift of the TBS control environment
* Perform quality assurance reviews and analyse control performance trends
* Contribute to Control Assessment Program (CAP) testing and outcomes
* Review and enhance control frameworks, procedures, and operating models
* Analyse incidents, identify root causes, and support remediation activities
* Identify emerging risks and control gaps across processes, systems, and people
* Drive a proactive and embedded risk culture across frontline teams
* Assess and support implementation of regulatory and business-driven change
* Ensure risk impacts are understood and managed during transformation
* Contribute to simplifying and improving control processes or implementation of new controls.
* Partner with frontline, product, and risk teams to improved customer outcomes
* Support risk forums with insights, reporting, and management information
Qualifications
* Strong risk expertise with experience in controls, incidents, CAP testing, and governance frameworks
* A proactive risk mindset, with the ability to identify and act on emerging risks
* Change management experience, particularly in process improvement and control optimisation
* Analytical capability, including root cause analysis and solution development
* A pragmatic, solutions-focused approach with a willingness to challenge and improve
* Excellent communication and stakeholder engagement skills
Benefits
* Be part of a high-performing, purpose-led organisation
* Work at the centre of business controls, and transformation in a critical banking function
* Gain exposure across transaction banking frontline operations, risk, and regulatory change
* Access structured development, career mobility, and leadership pathways
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