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Technical retail assistant - oakbank

Emmetts
Retail Assistant
Posted: 16 June
The role

Introduction

Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia's largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!

Description

We are looking for a new person to join our Parts team to work across both John Deere and STIHL products. This fulltime opportunity is ideal for someone technically minded who has a positive, proactive attitude and genuine passion for Agriculture.

Our Parts department sits in the centre of all the action, speaking with our customers daily, you work in partnership with our Sales and Service team to help get them the right part as quickly as possible.

With our branch located in the heart of the beautiful Adelaide Hills with our customer base specialising mainly across the Viticulture and the domestic market.

We need passionate people who pride themselves on delivering good quality customer service, enjoys working in a small, connected team and is genuinely excited by our extensive product range.

As family run organisation, we are one of Australia's top John Deere dealerships and pride ourselves in fostering a supportive working environment. With 15 branches across Victoria and South Australia we champion our internal talent and encourage long term career development.

About the Role

This customer centric role will see you:

  • Act as the key point of call for all Retail Parts Sales
  • Handle all Internal sales to Service and Sales departments
  • Actively follow up on customer quotations and backorders
  • Keep customers informed of new parts, services available, and dealer merchandising programs
  • Order processing including picking, packing and distribution

Key Benefits

  • Above Award hourly rates, plus overtime, penalties and super
  • Defined career pathways and opportunities to grow your career with our organisation.
  • Robust team environment and values-based organisation
  • Learning & Development Program - Parts Pro, with opportunities across sales, John Deere, technical training & personal development
  • Free & confidential counselling services offered to all staff through our EAP partner
  • Salary sacrifice options
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