Gym Manager – Full Time
One Fitness 24/7 | Kiama, NSW
The Opportunity
One Fitness 24/7 is seeking a passionate, proactive and experienced fitness professional to lead our team as Gym Manager. This is a full-time leadership position ideal for someone ready to take ownership of club operations, build community engagement, and drive membership growth and retention.
Located in the heart of Kiama, One Fitness is a well-established, community-focused facility known for its high-quality equipment, vibrant training spaces, quality coaching and inclusive atmosphere. We're looking for someone who shares our passion for health and fitness and thrives in a leadership role that blends operations, coaching, and culture.
About The Role
As Gym Manager, you will be responsible for the overall success and day-to-day operation of One Fitness 24/7. You'll be supported by a small, dedicated team of trainers and administrative staff, and your leadership will directly shape the member experience and the continued growth of the gym.
Key Responsibilities
* Oversee daily operations including staff scheduling, facility upkeep, and customer service
* Drive member engagement and satisfaction through regular touchpoints, feedback, and retention initiatives
* Lead and manage a team of personal trainers, group fitness instructors, and support staff
* Coordinate class schedules and coach select group fitness sessions
* Plan and execute gym events, challenges, promotions, and community engagement activities
* Lead new membership sales, referrals, and onboarding processes
* Monitor KPIs and performance metrics to ensure business growth
* Manage social media presence and local marketing campaigns
* Use and maintain operational systems including MindBody, DoorGuard, Microsoft Office and security software
* Ensure compliance with WHS, safety, and club policies
What We're Looking For
* Certificate III (minimum) in Fitness; Cert IV desirable
* Current First Aid & CPR certification
* Previous experience in gym management, fitness operations, or team leadership
* Proven ability to meet and exceed performance targets
* Strong sales and customer service background
* Experience using MindBody or similar member management software, Microsoft Office
* Excellent communication and interpersonal skills
* Confident managing social media platforms and content calendars
* Organised, driven, and community-minded with strong leadership values
Why Join One Fitness 24/7?
* Trusted local brand with a loyal member base
* Opportunities for professional growth and autonomy
* Supportive team and positive culture
* Access to premium gym facilities and a thriving fitness community
How To Apply
Please submit a cover letter addressing your suitability for the role along with an up-to-date resume. Only shortlisted applicants will be contacted.
Employer Questions
Your Application Will Include Responses To The Following
* Do you have customer service experience?
* Have you completed a qualification in fitness?
* How many years of people management experience do you have?
* Do you have experience in a sales or membership-based role?
#J-18808-Ljbffr