A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role
We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Bathurst clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients
This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
How will you CONTRIBUTE and GROW?
Initial point of contact for both new and existing clients
Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
Offer guidance on CPAP equipment, setup and ongoing service requirements
Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
Collaborate with healthcare professionals and service providers
Promote and upsell our product range and services
Maintain and sterilise clinic equipment
Previous experience in a retail, healthcare or sales environments
Exceptional communication skills
Independent clinic management capability
Broad experience with customer service across all stages of customer interaction
Proficiency with Google Suite applications
Keen interest in CPAP therapy and sleep medicine disciplines
Strong organisational and administrational skills
We offer:
14 weeks paid parental leave
Family and social activities
A professional environment with a focus on wellbeing
Salary Continuance Insurance
Local and global opportunities
Health and wellbeing initiatives
Retail discount programs with over 350 retailers
Employee social events
One paid volunteering day each year
Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
APPLY NOW
As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a CPAP Therapy Consultant? What's your expected annual base salary? How much notice are you required to give your current employer? How many years' experience do you have as a customer services representative? How many years' experience do you have in the retail industry?
We're the Australian subsidiary of Air Liquide Healthcare, a global leader in home healthcare services and medical gases. For the last twenty years our large national network has been serving patients with oxygen and sleep apnea products and services across the country.
We also provide vital medical gases and related equipment and services to hundreds of medical facilities, healthcare professionals and laboratories across Australia.
Source: This is an extract from the company's own website.
Who we are
We're the Australian subsidiary of Air Liquide Healthcare, a global leader in home healthcare services and medical gases. For the last twenty years our large national network has been serving patients with oxygen and sleep apnea products and services across the country.
We also provide vital medical gases and related equipment and services to hundreds of medical facilities, healthcare professionals and laboratories across Australia.
Source: This is an extract from the company's own website.
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