Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Customer Support Management Level Manager Job Description & Summary This role is offered as a 12‑month parental leave cover opportunity. It’s the everyday experiences you create that shape how people feel when they walk into our spaces and work together. As a Workplace & Facilities Manager, you’ll play a vital role in delivering high ‑ quality workplace, facilities, and client ‑ floor services while leading and supporting teams to operate at their best, working with clients across professional services and corporate environments. Why PwC? At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future. What you’ll do: Client Services & Workplace Operations Deliver high ‑ quality services across client floors and meeting rooms. Manage facilities and tenancy ‑ related issues to ensure seamless day ‑ to ‑ day operations. Oversee Welcome Crew and catering services, including supplier management. Ensure spaces are well presented, functional, and compliant. Team Leadership & Collaboration Lead, motivate, and support a diverse team to deliver consistent, customer ‑ focused outcomes. Provide coaching, mentoring, and guidance to support team performance and development. Participate in Workplace projects and manage tasks aligned to business needs. Collaborate closely with interstate colleagues and wider Workplace teams. Facilities & Tenancy Management Build strong relationships with Building Management, suppliers, and contractors. Coordinate internal moves, occupancy reporting, and car park allocations. Support invoicing, finance reporting, and facilities ‑ related administration. Identify and escalate any issues relating to office fit ‑ out or workplace integrity. What we’re looking for: Intermediate proficiency in MS Word, Excel, PowerPoint, and Google applications. Proven experience leading diverse teams with varied roles and responsibilities. Experience managing projects and working with complex budgets across single and multiple office environments. Background in corporate, customer service, hospitality, or retail environments. Strong ability to build and maintain relationships with internal and external stakeholders and suppliers. Customer ‑ centric, adaptable, and responsive in a fast ‑ changing environment. Able to manage competing priorities, work autonomously, and deliver outcomes with accountability. Demonstrated discretion and strong verbal and written communication skills. What you’ll gain: The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise. Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together. Clear paths for career progression supported by continuous learning and leadership development. Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life. We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here. Ready to grow here and go further? Join PwC Australia as a Workplace & Facilities Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Coaching and Feedback, Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Creativity, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Embracing Change, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering { 66 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date June 22, 2026