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School technical officer

Cairns
Queensland Department of Education
Posted: 12 February
Offer description

Gordonvale State High School is seeking a School Technical Officer to join the team, where you will play a key role in managing and supporting the school's ICT network to enhance student learning opportunities.

This role involves managing device builds, hire scheme laptops, C4T equipment, warranty repairs, and BYOx support.

This is an exciting opportunity to contribute to a supportive and inclusive school community.

About the School

Gordonvale State High School, located south of Cairns at the base of the iconic Walshs Pyramid, has a proud history of providing high-quality education since 1965. The school is committed to fostering an inclusive and supportive environment where students are encouraged to achieve their personal best and make a positive contribution to their communities. With a diverse student population, the school offers a wide range of academic, vocational, agricultural, and sporting opportunities. Gordonvale State High School values strong community partnerships and celebrates student achievements through various cultural, sporting, and academic events.

About the Role

As the School Technical Officer, you will play a vital role in managing and supporting the school's ICT network to enhance student learning opportunities. Reporting to the Principal, Business Manager, or a nominated delegate, you will ensure the smooth operation of ICT systems and provide technical support to staff and students.

Key responsibilities include:

* Providing advice and assistance to optimise ICT operations, including acquisition, installation, maintenance, and replacement of equipment.
* Offering technical advice, instruction, and assistance to the school community in line with departmental and school policies.
* Delivering in-service training to staff on effective ICT tool usage to support educational services.
* Resolving technical issues for staff and students while maintaining a high level of customer focus and communication.
* Conducting preventative maintenance, repairs, and record-keeping for ICT infrastructure and equipment.

This role would suit a proactive and technically skilled individual who is passionate about supporting education through ICT solutions.

About You

The following traits would be beneficial:

* Technical knowledge of server hardware, configuration, and networking peripherals.
* Strong understanding of PC systems, Apple iPads, and printer support.
* Excellent communication and interpersonal skills.
* Strong analytical and problem-solving abilities.
* Experience with network security, remote support tools, and creative problem-solving.

Why Join Us

At Gordonvale State High School, you will be part of a dedicated and professional team committed to fostering student success. The school offers a supportive and inclusive environment, strong community connections, and opportunities to make a meaningful impact on the lives of students. Join us in shaping the future of education in a vibrant and welcoming community.

Interested? To Apply:

* Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
* Attach a 2-page written statement in response to the attached role description.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Applications from recruitment agencies will not be accepted.

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