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Health information clerk (city of wodonga)

Wodonga
Albury Wodonga Health
Posted: 2 October
Offer description

Overview

The Health Information Clerk will be a valued member of Health Information to undertake an productive and effective administrative/clerical support to AWH and its external customers. We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity.

- Dynamic work environment and collaborative team culture
- Comprehensive learning and growth opportunities
- Inclusive workplace culture

Employment Type: This is a part-time opportunity.

About Albury Wodonga Health (AWH)

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women1s and children1s, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028.

Closing Date: 05/10/2025

Role Responsibilities

- Provide consistent, high quality customer service as a first point of contact including telephone, email, enquiries and personal contact with clients
- Extract reports from the Patient Administration System (PAS) as required and ensure records are collected from wards, in good order and ready for scanning
- Verify information documented within the medical record (personal information, health status, treatments, health expenses, insurance and other details) is accurate in the PAS and correct as necessary to ensure data integrity
- Perform all components of the medical record document scanning process including preparation, scanning, quality control, validation and approval to meet key performance indicators and work targets

Qualifications

- Demonstrated ability to provide high quality customer service
- Experience with data entry and records management
- Attention to accuracy and data integrity in medical records and PAS
- Ability to perform document scanning processes and meet performance targets

Other Information

Salary and terms will be in accordance with the relevant state EBA or Award. AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Appointment is contingent on satisfactory pre-employment checks including Criminal Record check and Working with Children checks. All healthcare workers must maintain vaccinations required by relevant regulations; AWH encourages COVID-19 and seasonal influenza vaccinations where recommended by public health authorities.

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📌 Health Information Clerk
🏢 Albury Wodonga Health
📍 City of Wodonga

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