**You Lead the Way. We’ve Got Your Back.**
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to current heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
We are seeking an experienced and highly motivated sales professional with strong analytical skills and people leadership experience who is interested in working in a fast-paced and growing commercial sales team.
**Key Responsibilities**:
- Attract and develop talented and motivated professionals to build and lead two specialist functional teams including:
- a highly specialized AU based FX team supporting early engagement and responsible for driving FX revenue
- a high performing digital sales team (Manila based)
- KYB Admin and Onboarding resources to support customer journey
- Achieve growth by meeting the overall Sales team revenue, new accounts and retention set targets.
- Responsible for the design and implementation of the team vision and strategy to ensure financial goals are achieved and the wider business plan is executed.
- Responsible for proactively retaining and growing wallet share of all Sales accounts, especially targeting our top Middle and Large Market clients by offering tailored solution.
- Develop and participate in stretch projects with other key stakeholders from other business units and supporting teams to find new cross-sell, upsell and repeat business opportunities.
- Responsible to implement and to monitor the overall Sales pricing strategy, making sure profitability goals are achieved and the value proposition remains attractive.
- Responsible to develop strategies with the Operations team to optimize current procedures and improve efficiency mostly around payment execution, delivery and rejection, and client and beneficiary onboarding.
- Support execution of the FXIP sales strategy in alignment with overall market growth objectives
- Conduct coaching for individual sales performance including performance management
- Collaborate with Marketing, Onboarding, AML and key stakeholders to develop strategies to support growth
- Actively manage the Sales FEC Book Mark-to-Market position and collaborate with Risk and Credit teams to minimize losses and drive profitable growth.
- Network within the industry, community, business, and customers to stay current on issues impacting customers
- A minimum of 5 years of experience in commercial sales or account development is required along with proven success leading teams
- Strong knowledge of Foreign exchanges markets
- Excellent analytical and problem-solving skills
- Strategic thinker with strong organizational skills and attention to detail
- Ability to collaborate with and influence internal stakeholders and customers through excellent communication and relationship building skills
- Demonstrated ability to develop and retain talent
**Why American Express?**
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
LI-Remote, #LI-Hybrid, #LI-Onsite
📌 Sfx Sales Manager
🏢 Amex
📍 Sydney