Field Services Technician - Cubic Transportation Systems
Field Service Technician position providing front line support of Automated Ticketing Systems with a fast response maintenance service to all users across the network.
Six months fixed term - multiple opportunities available
Overview
The Field Service Technician performs scheduled preventative maintenance and remedial maintenance on local/wide area networks; software rollouts; and vandalism call outs to ensure an effective and productive ticketing system operates at its optimum performance level.
Work is typically under general supervision and direction.
Responsibilities
- Interact effectively with internal and external stakeholders
- Perform varied technical duties involving remedial and preventative maintenance of customer equipment and assets on fixed or mobile assets
- Apply specialised technical knowledge to solve difficult or complex situations
- Operate diagnostic systems to debug and isolate complex faults to component level
- Resolve complex/critical failure situations
- Report potential non-conformances or problems to supervisors or responsible personnel
- Follow specific verbal/written instructions relating to work assignments
- Be responsible for quality of work performed
- Maintain service records or reports in accordance with company procedures
- Resolve verbal and written customer technical enquiries
- Maximize productive output by efficient use of time and materials
- Provide new system installation and system upgrades
- Suggest ways of improving methods and procedures to meet quality policy objectives
- Report all WHSE incidents, potential hazards, near misses and accidents
General responsibilities
- Comply with Cubic’s Quality Management System
- Comply with Cubic Occupational Health, Safety and Environment policies and procedures
- Comply with security in accordance with established policies and procedures
- Comply with Cubic Human Resources Procedures
- Other duties as requested
Qualifications
- Basic Electronics Training
- WH&S; general induction card
- RIW card (Rail Induction Worker) for fixed asset workers only
Application questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a field service technician?
- Have you worked in a role which requires a sound understanding of OH&S;/WHS?
- Do you have a current Australian driver's licence?
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Required Skill Profession
Hospitality & Leisure
📌 Field Services Technician CUBIC TRANSPORTATION SYSTEMS
🏢 Cubic Defence
📍 City of Sydney