Customer Service and Office Administration - Trade Industry
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We need you - a trade industry office administrator with exceptional customer service skills
About us
Ron Nickel Roofing is a reputable family-owned local metal roofing company specializing in residential and commercial metal roof construction and maintenance. With a dedicatedSales Office and Factory in Tweed Heads servicing our existing and growing customer base across the Northern Rivers and Gold Coast for the past 61 years, this role is not a short-termposition It will keep you on your toes, offer plenty of variety, is client focused, in a professional and friendly environment.
This position is a permanent full-time role based in our Head Sales Office and Factory located in Tweed. This position will suit a self-motivated, down-to-earth person who can easily fit into a small business team culture.Trade industry experience is a must.
Qualifications & Experience
To be considered, the following experience and attributes are desirable:
* Proven experience in TRADE INDUSTRY office administration
* QuickBooks experience and/or ability to learn proficiently
* Competent skills in Microsoft Office
* Ability to fit into a dynamic and energetic team
* Accurate typing skills and data entry
Tasks & responsibilities
* Counter sales and customer service for our busy sales and display office
* Preparation and collation of quotations
* Assist with the management of active supply and fit job files in conjunction with our Office Manager and Supervisors
* Invoicing and ensuring payments are received from customers
* Attending to incoming calls, general emails and other correspondence
* Assisting with client queries and scheduling
* Daily data entry administration, filing & scanning
* Liaising with our Supervisors daily to facilitate smooth operations and ensure a positive customer experience
* Completing safety documents and client contracts
* Assisting with other general office activities as required
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an Office Administration and Customer Service Officer?
* Which of the following Microsoft Office products are you experienced with?
* Do you have experience in administration?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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