Sales Order CoordinatorDepartment: Sales - Sales AdministrationEmployment Type: Permanent - Part TimeLocation: Australia/SydneyReporting To: Finance Manager, ANZCompensation: $70,000 - $80,000 / yearDescriptionROLE TITLE: Sales Order Coordinator FUNCTION: SalesREPORTING: Finance Manager, ANZREGION: Asia PacificLOCATION: Macquarie Park, SydneyCOMPANY OVERVIEWWith a culture rooted in innovation, Glory’s people are transforming our customer’s businesses every day. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. This reputation is built on our pioneering software and hardware combined with our dynamic people. Alongside our technology, it’s our people who drive our success.ROLE PURPOSEThe main focus of the Sales Order Coordinator is the administration of customer sales orders. This includes managing the end-to-end order process in collaboration with the Sales team and ensuring accuracy and timeliness in processing.Key ResponsibilitiesMAIN RESPONSIBILITIESSales SupportCollaborate with the Sales team to validate customer orders against proposals, purchase order and existing contractsMaintain accurate and up-to-date records of customer contact informationInput sales orders into the ERP system based on valid contracts, agreements or purchase ordersReview and update requested delivery dates as neededRecommend process improvements to ensure efficient and accurate workflowsProvide timely reporting of the order intake to the regional Finance team in accordance with regional requirementsResponsible for maintaining accurate and up to date orderbook records, including expected installation and delivery datesOtherCoordinate projects as required.Send a weekly order intake report to the region.Complete PPSR registration for lease agreements provided by the Sales team.Process related software purchase orders for each sales order submitted.Provide ad hoc administrative support to the Sales team as required.Health & SafetyAdherence to Health & Safety policies and procedures at all timesEnsure the prompt and accurate reporting of any workplace incidents and injuriesEnsure all hazards are promptly reported in accordance with the hazard management processSkills, Knowledge & ExpertiseREQUIRED EDUCATION AND QUALIFICATIONSEducation Level:A diploma or equivalent in business administration would be preferred but not essential.Qualifications: Minimum of 3 years’ experience in administration and/or supporting sales teams and senior managementExperience within the IT technology, financial services, cash handling or software industry would be beneficialExperience working in a cross-functional team environment is preferredREQUIRED SKILLS AND COMPETENCIESStrong written communication skills, with the ability to convey complex and sensitive issues clearly in writing, using appropriate language, tone and format for the target audienceStrong verbal communication skills, being able to speak in a clear succinct manner and tailor language to suit target audienceAbility to maintain confidentialityHigh levels of professionalismStrong stakeholder managementAbility to minimise conflicts between stakeholders using tact and diplomacy as appropriateSelf-motivated, team playerStrong attention to detail with a focus on accuracy and getting things right the first timeStrong organisational skillsProven time management skills with the ability to prioritise workload from senior management and a wider sales teamAble to communicate with others in a warm and helpful manner while simultaneously building credibility and rapportProven ability to build and maintain strong relationships with clients and colleaguesAdvanced proficiency in Microsoft Office (Word, PowerPoint, Excel & Outlook)Strong work ethic and commitment to delivering high-qualify outcomesPrevious experience with JD Edwards (JDE) is preferredJob BenefitsGlory ValuesThe Glory Values represent our commitment to collaboration, diversity and innovation. They serve as a practical blueprint of how we work together both with colleagues and customers. By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.Customer Delight. We put our customers firstIntegrity. We do the right thing, always.Innovation. We embrace new challenges and shape the future.Speed. We move fast, that’s how we stay ahead.Diversity & Respect. We value the strength in our differences.Teamwork. We succeed together.Equal OpportunitiesGlory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.Third Party AgenciesUnsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.Why Join UsHere at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.
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