Position
Front of House Officer (casual)
Location
Ocean Beach Tourist Park, Miami, QLD
Overview
We are looking for bright and enthusiastic candidates to deliver exceptional service to our guests face to face and over the phone, and assist with administrative and cleaning tasks. The role reports to the Park Managers.
Responsibilities
* Deliver exceptional front of house service to guests face to face and over the phone.
* Assist with administrative tasks.
* Perform cleaning tasks in a timely manner.
* Handle cash and EFTPOS transactions.
* Work within a 7‐day roster including weekends, evenings and public holidays.
About You
* Friendly, enthusiastic and available to work over a 7‐day week roster.
* Strong customer service skills.
* Professional and personable telephone manner.
* Experience with computerised booking systems and good computer skills.
* Willingness to learn and apply systems and processes.
* Experience handling cash and EFTPOS transactions.
* Flexible attitude to hours, including availability on weekends and at short notice.
* Ability to work in a team environment.
Essential Qualifications
* First Aid Level 2
* Current CPR
* National Police Check clearance upon onboarding
* Working with Children's Check NSW or equivalent
Desirable Qualifications
* RMS 9+ (Online Reservation System) or similar guest reservation system (highly regarded). Not necessary.
* Minimum 2 years experience in a similar role
Additional Information
* BelgraviaPRO encourages individuals who do not currently hold Blue Card and First Aid/CPR qualifications to develop the qualifications through an incentive program.
* All working visa holders are encouraged to submit their application and ask us about this new incentive program.
* We are committed to providing a child safe environment. Please refer to our child safety framework.
* All national police check and Working with Children check are required for successful applicants.
Equal Opportunity Statement
We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs. Reach out to us at.
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