Contract type: Service Support AdministratorSchedule: Full-TimeCountry: AustraliaAre you an experienced Administration Assistant, with at least 2 years of administration experience, who can support our service team through initiative-taking and efficient work practices?Equans, a leading provider of technical services across Australia & New Zealand, and globally, is seeking a dynamic and experienced Administration Assistant to join our Mechanical and Fire Protection Services team at our Osborne Park, WA office.While exposure to multi-service, facilities management, and/or maintenance business is preferable, it is not required.You will have strong communication skills, sound experience producing invoices, proficiency in Microsoft Excel, and the ability to learn and adapt to other computer systems and programs.About UsEquans Australia and New Zealand delivers multi-disciplinary technical solutions and facility management services, aiming to provide superior value to stakeholders through an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.What You Will Be DoingInvoicingProcessing purchase ordersAssisting with technician schedulingLiaising with suppliers, contractors, customers, and techniciansAnswering phones and providing exceptional customer serviceProviding administrative support to the Operations ManagerFollowing up on outstanding work and invoicesManaging workflow within customer portalsWhat We OfferRole SpecificFull-time permanent position, 38 hours per weekFlexible hours for the right candidate, including options for 30 hours across 4-5 days, accommodating school hours if neededLife Insurance through TAL Life LimitedEmployee Assistance ProgramSalary Packaging & Novated LeasingCollaborative and inclusive work cultureEmployee DiscountsDiscounts on Private Health Insurance with MedibankLearning & Development and RecognitionOnline Learning via 'My Hub'Supportive leadershipOpportunities for continuous improvementRecognition of Service AwardsEmployee Referral BonusLeave OptionsPurchased LeaveAdditional Paid Parental LeaveStudy leaveVolunteer leaveWhat You NeedThe ability to learn quicklyConfident, initiative-taking attitudeEffective communication with clients, colleagues, and techniciansOpenness to learning new computer systems/programsIntermediate to advanced MS Office skillsExperience with Pronto (highly desirable)Excellent written and verbal communication skillsHigh standards of customer serviceStrong organizational skills and attention to detailExperience in a fast-paced administration roleSelf-motivated with a drive to meet deadlinesNext StepsIf interested, please apply with an up-to-date resume.Note: Only applicants with full, unrestricted working rights in Australia will be considered.Equans is an EEO employer committed to fairness, respect, and equal opportunity.
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