Job Title: Customer Service Coordinator
We are seeking an individual with well-rounded interpersonal skills to support our home's administrative function.
You will empower and enhance operations by providing exceptional customer service, maintaining confidentiality of all company and employee matters, performing ad-hoc administrative tasks, provide support to the Office Manager and Admissions Coordinator as required.
Key Responsibilities:
* Maintaining confidentiality of all company and employee matters
* Performing ad-hoc administrative tasks to ensure smooth running of the home
* Provide support to the Office Manager and Admissions Coordinator as required
Requirements:
* Administrative experience in a fast-paced environment
* Excellent written and verbal communication
* Microsoft Office suite and competent use of internal systems
* Well-developed interpersonal skills and multi-tasking capabilities
* Reliability, and a well-organized approach
* Previous experience in Administration within healthcare or Aged Care sector (desirable)
* Proven ability to exercise initiative, autonomy and provide proactive support within a team
Benefits:
* Flexible working environment giving better life balance and wellbeing
* Opportunities to realise potential in an organisation that invests in personal development
* Support to grow, learn, and explore new career pathways or specialisations across Australia
* Salary packaging through Maxxia
* Caring for wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
* Employee Referral Program, where financially rewarded for recommending friends for roles at Regis
* Reward and recognition programs celebrating hard work
About Us:
Real impact starts with you. No matter your role, take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about.