Flynn Group is the world's largest franchise operator, with a fast-growing footprint across Australia and New Zealand. We proudly operate two iconic brands, Pizza Hut Australia and Wendy's ANZ and we're looking for a passionate IT Systems Engineer to join our vibrant team.
About the Role
Reporting to the IT Systems Manager, you'll be the go-to person for daily IT operations at Head Office. From managing network systems and hardware assets to leading end-to-end IT projects, you'll play a key role in driving tech innovation across Flynn ANZ.
Key Responsibilities
* Provide daily IT support: Windows, Office365 (Intune, Autopilot, Entra ID), account management, hardware commissioning/decommissioning, and Jira Helpdesk.
* Manage network systems: Meraki LAN/WAN, Wintel environments, remote desktop support, and software patching.
* Maintain IT documentation and knowledge base using Atlassian tools (Confluence, Jira).
* Oversee hardware/software assets: imaging, configuration, inventory, warranty, and POS distribution.
* Coordinate with vendors for tech support, procurement, and acquisitions.
* Lead and contribute to IT projects from initiation to completion.
* Administer Atlassian tools and maintain support documentation.
* Manage inventory and stock levels using Freshdesk.
What We're Looking For
* IT degree or 6–12 months' experience in a Windows/Office365 support role.
* Familiarity with Atlassian tools and Monday.com (bonus).
* Strong communication, customer service, and teamwork skills.
* A genuine love for learning and all things tech.
Why Join Us?
* Hybrid work model for better work-life balance.
* Birthday Leave because no one should work on their birthday
* Discounts on private health insurance, banking, and gym memberships.
* Wellbeing days, plus access to Humanforce Thrive & EAP.
We're committed to creating an inclusive, supportive workplace where everyone is valued. If you need adjustments during the application process, reach out to [emailprotected] we're here to help
We are an equal opportunities employer and welcome applications from all qualified candidates.
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