Job Title: Quality Operations Manager
The Quality Operations Manager will oversee the implementation of departmental plans according to company policies. This includes monitoring and providing feedback on the performance of Quality Inspectors, implementing training and maintenance of parts inspection and test equipment, ensuring calibration compliance.
Additional responsibilities include submitting accurate dimensions and gauges for inspection standards to the Quality Director, testing products in the Quality Lab, and training other inspectors. The Quality Operations Manager will also approve or reject inspection reports based on receiving inspection data, monitor product deterioration, and request disposition of items not meeting standards with approval from the Quality Director.
Other key responsibilities include resolving customer and supplier discrepancies regarding non-conforming products, maintaining accurate documentation for company and customer requirements, establishing customer requirements for manufacturing new parts, and assisting in collecting finances for non-conforming products with approval from the Quality Director.
The Quality Operations Manager will evaluate the quality of new suppliers, complete relevant documentation, develop guidelines for suppliers to improve quality through annual monitoring, facilitate audits with third-party auditors, and support the ISO Management Representative.
Maintaining ISO compliance within the department is also a critical responsibility, as well as submitting quality data, attending monthly management meetings, and acting in the absence of the Quality Director.
The Quality Operations Manager will review and update external document lists for customer and industry standards, assist with PAPP, CMRT, and EMRT submissions and approvals, and support inventory control through documentation and participation in inventory processes.
In addition, the Quality Operations Manager will assume the responsibilities of the Quality Director in their absence.
Requirements:
* A four-year degree in Industrial Technology, Engineering, Math, or Statistics
* At least eight years of supervisory experience with a Tier 1 or Tier 2 supplier to a Japanese Automotive Manufacturer
* Three to five years of experience as a Quality Inspector or Supervisor in the automotive industry
* OR, three to five years of supervisory experience in engineering and metallurgical testing
* OR, three to five years of supervisory experience in the forming or cold forging industry