Claims Investigator Role
Working as a Claims Investigator at our office is a challenging and rewarding experience.
The role requires you to work on a 9-day fortnightly roster, where you will be responsible for assessing incoming claims and conducting investigations to detect and prevent fraud and policy breaches. You will also present your findings confidently at the Claims Forum and make informed decisions based on the investigations conducted.
* Triage Claims: Assessing incoming claims is a critical part of the job. You will need to determine whether investigations are required and allocate resources accordingly.
* Conduct Investigations: As a Claims Investigator, you will be responsible for conducting thorough investigations across various risks to identify potential fraud and policy breaches.
* Presentation Skills: Presenting your findings confidently at the Claims Forum is essential in this role. You will need to communicate complex information effectively to stakeholders.
* Decision-Making: Making informed decisions in line with the company's Claims Philosophy is crucial in this role. You will need to consider all relevant factors and make recommendations based on your findings.