Team Leader – Settlement Casework
Mosaic Multicultural Connections
đź“Ť Newcastle & Central Coast, NSW
đź•’ Part Time 3 days until June 2027 (potential extension with funding) | SCHADS Level 5
Lead a team making a real difference in the lives of newly arrived refugees and migrants.
Are you a skilled caseworker ready to step into a leadership role? Do you have a passion for supporting people from refugee and migrant backgrounds? This is your opportunity to join Mosaic Multicultural Connections and lead a dynamic team delivering vital support across the Central Coast and Newcastle regions.
About the Role
As the Team Leader – Settlement Casework, you’ll manage day-to-day operations and support a team of case workers and bilingual support staff delivering trauma-informed, culturally responsive services. You’ll also maintain a small caseload of complex cases, provide practice leadership, and represent Mosaic in interagency networks.
What You’ll Do
* Supervise, guide and support a team of case workers across multiple locations
* Lead complex case reviews and practice improvement initiatives
* Build strong partnerships with government and community services
* Oversee referrals and ensure compliance with SETS and organisational guidelines
* Contribute to program reporting and data quality
What You’ll Bring
* Bachelor’s degree in Social Work or related discipline
* 5+ years of casework experience, ideally in settlement, refugee or multicultural settings
* Proven leadership or team supervision experience
* Sound understanding of trauma-informed and culturally responsive practice
* Current driver’s licence and ability to travel across regions
* National Police Check & Working with Children Check
Why Mosaic?
Work for a values-driven not-for-profit supporting community inclusion and social justice
Join a collaborative, passionate and multicultural team
Make a meaningful impact in people’s lives
Access regular professional development and ongoing support
đź“ť Apply now!
Submit your resume and cover letter via SEEK. For more information please contact recruitment@mosaicmc.org.au
đź’¬ We strongly encourage applications from people with lived experience of migration, displacement, or multicultural communities. Mosaic is an equal opportunity employer.