Luxury Retail Operations Manager
This role involves supporting the launch of a high-end boutique and developing an elevated client and team culture.
Key Responsibilities:
* Contribute to achieving sales objectives and driving boutique performance
* Oversee daily operations, maintain visual standards, and ensure the boutique image is polished
* Implement effective selling techniques, client engagement strategies, and clienteling excellence
* Collaborate with merchandising, visual merchandising, and client development teams to deliver cohesive boutique initiatives
Required Skills and Qualifications:
* Extensive experience in luxury retail management, preferably in high-service environments
* Demonstrated ability to drive results, motivate teams, and deliver exceptional client experiences
* Strong commercial acumen with experience across stock, operations, and boutique performance metrics
* Strategic thinking, organisation, and entrepreneurial approach
Boutique Culture:
* A dynamic and fast-paced environment where creativity and innovation thrive
* An opportunity to work with a prestigious brand and contribute to its success
* A collaborative and supportive team culture that values employee growth and development
We're Looking for Someone Who:
* Is passionate about delivering exceptional client experiences and driving sales growth
* Has a keen eye for detail and can maintain high visual standards
* Can think strategically and develop innovative solutions to business challenges
* Thrives in a fast-paced environment and can manage competing priorities